Privacy Policy
GMB Tracker is a desktop app. It is built so that your projects, scans, reports and client information stay on your own computer. This policy explains the small amount of data we do handle, and what the app sends to other services on your behalf.
Data that stays on your computer
Projects, keywords, grid scans, rankings, competitor and review snapshots, audits, notes, posts, report settings and your branding are stored in a local database on your computer. We do not receive a copy and cannot see it. You can find the data folder from Settings → General inside the app, and you can delete it at any time.
Data we receive
| When | What we receive | Why |
|---|---|---|
| You buy a license | Your email address, name if you give it, order details. Card details are handled by the payment provider and never reach us. | To deliver and manage your license, send receipts and provide support. |
| You activate or verify a license | Your license key, a device identifier generated from your computer, the computer's name, operating system and app version, and the time of the check. | To enforce the 3-computer limit, show your devices in your account and prevent key sharing. |
| The app checks for updates | A standard download request (your IP address, app version and platform are visible to the server). | To deliver updates. |
| You email or message support | Whatever you choose to send us. | To help you. |
We do not use analytics, advertising trackers or telemetry inside the app, and we do not sell personal data.
Services the app contacts for you
- Google Maps — to run the searches you ask for, from the Chrome or Edge browser on your computer. Google's own privacy policy applies to those requests.
- Map tiles (OpenFreeMap; Esri for satellite imagery) and OpenStreetMap Nominatim for address search — to draw maps and find locations.
- Anthropic — only if you add your own Claude API key. Review text and business details for a draft are sent directly from your computer to Anthropic under your own Anthropic account. Your key is encrypted with your operating system's secure storage and is never sent to us.
- Slack, Discord or other webhooks — only if you configure them; alerts are sent from your computer to the addresses you enter.
Website and account page
This website does not use advertising cookies. The account page uses a short-lived sign-in link sent to your email and stores the sign-in token in your browser's session storage until you close the tab.
Who processes data for us
We use a payment provider to take payments, Cloudflare to host this website and our license server, and an email delivery provider to send license and sign-in emails. They process data only to provide those services.
How long we keep it
License and order records are kept for as long as your license exists and as required for tax and accounting. Device records are removed when you remove a device. You can ask us to delete your data at any time; we will keep only what we are legally required to keep.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct it or delete it, or object to how we use it. Email support@gmbtracker.com and we will reply within 30 days.
Changes
If we change this policy we will update the date above, and for significant changes we will tell customers by email.